How listings are checked
What each listing label means, what we check, and what we don't.
Three labels, kept separate
- Listed, published from reviewed public information. No documents checked.
- Provider-confirmed information, the provider has confirmed control of an official contact channel and the details shown.
- Selected information checked, our team checked specific items. Each check shows its scope, the date and when it's due for review.
What our checks don't cover
We don't guarantee safety, outcomes or regulatory approval. A CIC or charity is an organisational structure, not an accreditation. A practitioner's professional registration belongs to that person, not the whole organisation, please check registers yourself.
Claiming a listing never awards a check by itself. Checks expire, and labels change when evidence lapses.
Reviews
We don't show star ratings or testimonials, and we never create them. Any future third-party review data would be clearly attributed to its source.
“Care, at the pace of a horse”